Terms & Conditions

Grace Moving Company Terms & Conditions

Effective Date: 9/15/2023

Welcome to Grace Moving Company! We appreciate your trust in us for your moving needs. Please read these Terms & Conditions carefully before using our services. By using our services, you agree to abide by these Terms & Conditions.

1. Services
1.1. Moving Services: Grace Moving Company provides professional moving services, including packing, loading, transportation, unloading, and unpacking of household or commercial goods, as agreed upon in a written contract or agreement.

1.2. Quotes and Estimates: Any quotes or estimates provided by Grace Moving Company are based on the information provided by the customer. Actual costs may vary based on the actual services provided and any additional services requested by the customer.

2. Booking and Payment
2.1. Booking: To book our services, customers must provide accurate information about the move, including the date, location, and a detailed inventory of items to be moved. Grace Moving Company reserves the right to refuse service based on this information.

2.2. Payment: Payment for services rendered is due upon completion of the move, unless otherwise agreed upon in writing. We accept cash, credit/debit cards, or other agreed-upon payment methods.

3. Cancellations and Rescheduling
3.1. Cancellations: Customers may cancel or reschedule their move by providing notice to Grace Moving Company at least [insert number of days] days prior to the scheduled move date. Cancellations made with less than [insert number of days] days' notice may be subject to a cancellation fee.

4. Liability and Insurance
4.1. Liability: Grace Moving Company will exercise reasonable care in handling your belongings. However, we are not liable for any damage to items that were not packed by our personnel unless gross negligence is proven. We recommend that customers obtain appropriate insurance coverage for their goods during the move.

4.2. Insurance: Grace Moving Company carries liability insurance as required by law. Additional insurance coverage may be available upon request and at an additional cost to the customer.

5. Customer Responsibilities
5.1. Packing: Customers are responsible for ensuring that their items are adequately packed and prepared for the move unless otherwise agreed upon in writing.

5.2. Hazardous Materials: Customers must not pack or transport hazardous materials, including but not limited to explosives, flammable materials, or chemicals.

6. Complaints and Disputes
6.1. Complaints: Any complaints or disputes regarding our services should be reported to Grace Moving Company within [insert number of days] days of the move.

7. Privacy Policy
7.1. Privacy: Grace Moving Company collects and processes personal information in accordance with our Privacy Policy.

8. Amendments
8.1. Amendments: Grace Moving Company reserves the right to amend these Terms & Conditions at any time. Customers will be notified of any changes, and the updated Terms & Conditions will be posted on our website.

9. Contact Information
9.1. Contact: For inquiries or concerns related to these Terms & Conditions or our services, please contact us at:

[email protected]
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